Shipping policy

Free Shipping on Every Order. We offer free standard shipping on all orders — no minimums, no exceptions. Processing Time Orders are processed within 1–3 business days after payment is confirmed. You'll receive a shipping confirmation email with tracking once your order is on its way. Estimated Delivery Times United States: 7–15 business days International: 10–20 business days Delivery times are estimates and may vary based on your location, carrier delays, or customs processing for international orders. Tracking Your Order Once your order ships, you'll receive a tracking number via email. Use it to monitor your delivery in real time. Lost or Damaged Packages If your order arrives damaged or doesn't arrive, contact us within 30 days of the expected delivery date. We'll resolve it quickly — replacement or full refund, your choice. Questions? Email us at hello@valeoandco.com